How can I request a return
HOW CAN I REQUEST A RETURN
Request a refund or exchange
Please follow the steps below if you need to return a product or request a replacement device. The quickest way to reach our team is to email us at email@example.com .
Please note the following to ensure a smooth return:
Do not return any products to us without first receiving specific instructions from HyperX Customer Service.
If you are returning a combo pack, please ensure you include all accessories
Merchandise should be returned in its original packaging along with any software and accessories that came with it. If this is not possible, please use appropriate packaging to ensure your products are not damaged during return shipment.
You must treat all Products with reasonable care while in your possession. We may reduce the amount of the refund due to you for the loss in value of the product(s), or require you to pay us an equivalent amount, if the loss is due to damage caused by you.